What file formats are supported for uploading in 3D printing?
Please provide STL format.
How does InstaVoxel ensure the confidentiality of customer designs and project information?
InstaVoxel's servers are equipped with high-spec firewalls, and confidentiality agreements can be signed online. Additionally, confidentiality agreements are in place with all our partner factories to ensure file security for all clients.
Can I provide my own materials for InstaVoxel to use in manufacturing?
Yes, you can provide materials, and InstaVoxel will assist in processing and manufacturing.
Does InstaVoxel handle customs clearance for international orders?
This depends on the regulations and restrictions of the recipient's country. Within legal limits, InstaVoxel will assist with customs clearance procedures and responsibilities according to customer requirements, which may entail additional costs.
What is InstaVoxel’s payment method?
For the first three transactions, customers are required to pay a 50% deposit before the production. The remaining fees are settled upon InstaVoxel providing photos of the final product and measurement data. InstaVoxel will ship promptly upon full payment.
What is the validity period of quotation?
The validity period of our quotation is one week. Prices and delivery times may vary if orders are placed more than a week later due to material price fluctuations and scheduling factors.
Can InstaVoxel be commissioned for mold manufacturing?